All Systems Operational

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Staging Environmnts

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

LMS Platforms

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Trial Platform Activation Service

Docebo Corporate Infrastructure

Operational

Scheduled Jobs (e.g.email message delivery, background jobs)

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Learning Objects Content Delivery Network (e.g. SCORM objects, Videos)

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

www.docebo.com

Docebo Corporate Infrastructure

Operational

Image and Slide Conversion

Enterprise Plan Platforms - US (Virginia) Region

Operational

Enterprise Plan Platforms - AU (Sydney) Region

Operational

Enterprise Plan Platforms - EU (Ireland) Region

Operational

Enterprise Plan Platforms - EU (Frankfurt) Region

Operational

Small/Medium Business Platforms

Operational

Enterprise Plan Platforms - CA (Canada) Region

Operational

Enterprise Plan Platforms - UK (London) Region

Operational

Shape

Shape Trial Platforms

Operational

Learning Analytics

Learning Analytics - Login

Operational

Learning Analytics - Visualization Engine

Operational

Learning Analytics - Datawarehouse

Operational

Learning Impact

Learning Impact - Paris Region

Operational

Learning Impact - North Virginia Region

Operational

Docebo Connect

Docebo Connect - EU Region

Operational

Docebo Connect - US Region

Operational

Learn Data

Learn Data - Application

Operational

Learn Data - Data Warehouse

Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

GoToMeeting

Paypal

Slack

Stripe

Zendesk

History (Last 7 days)

Interruption of Service for Customers in EU-West-1 regionService Disruption

Incident Status

Service Disruption


Components

LMS Platforms


Locations

Enterprise Plan Platforms - EU (Ireland) Region



December 5, 2023 10:13PM UTC
[Investigating] Docebo has identified an availability issue for customers located in eu-west-1 region (Ireland). Investigation is underway. Updates will be provided as available.

December 5, 2023 10:37PM UTC
[Identified] We have identified the cause of the 500 errors for customers hosted in the eu-west-1 region and are working on implementing a fix.

December 5, 2023 11:50PM UTC
[Resolved] We have identified and resolved the cause of the service Interruption as of 11:25pm UTC. Please file a ticket with Support for any remaining access issues.
Interruption of Service Service Disruption

Incident Status

Service Disruption


Components

LMS Platforms


Locations

Enterprise Plan Platforms - US (Virginia) Region, Enterprise Plan Platforms - AU (Sydney) Region, Enterprise Plan Platforms - EU (Ireland) Region, Enterprise Plan Platforms - EU (Frankfurt) Region, Small/Medium Business Platforms, Enterprise Plan Platforms - CA (Canada) Region, Enterprise Plan Platforms - UK (London) Region



December 1, 2023 4:19PM UTC
[Investigating] Docebo has identified an availability issue for all customers. Investigation is underway. Updates will be provided as available.

December 1, 2023 5:16PM UTC
[Resolved] We have identified and resolved the cause of the service Interruption as of 16:41 UTC. We will continue to monitor the situation for any additional fallout. Please file a ticket with Support for any remaining access issues.